Refund policy

Refund & Return Policy – Spiced Island Sea Moss

At Spiced Island Sea Moss, we take pride in delivering fresh, high-quality products made to order.

Due to the perishable nature of our sea moss gel, all sales are final. We do not accept returns once products have been delivered.

However, your satisfaction matters to us.

If your order arrives:

  • Damaged
  • Incorrect
  • Or with a quality issue

Please contact us within 24–48 hours of delivery.

To help us resolve the issue quickly, photo verification may be required. Once reviewed, we will:

  • Send a replacement, or
  • Issue store credit or a refund when appropriate

📩 Contact us:
Phone: 980-310-0028
Website: spicedislandseamoss.com